Timeline

• 18th May

  We have switched to new affiliate platform per Fanatical's request

• 21st July

  Reached out to my Fanatical contact regarding commission, since I can see it's being tracked, but it wasn't paid, nor approved yet.

  I've got the response the same day that there was a technical issue that is being worked on and commission should start to be paid starting August 1st.

• 9th August

  No update that I can see, I've emailed Fanatical again. No response.

• 11th August

  Another email, asking for an update. No response.

• 12th August

  I've sent another email - this time to generic affiliate contact as well as other people from Fanatical I have talked with in the past. No response.

• 25th August

  Another email to my primary contact. This time I've got auto-reply that they are at Gamescom until the end of the week. So far, no response.

• 1st September

  Month has passed since the date I was told commission should be sent out. No communication from Fanatical for the entire month.