Occasionally runs those super-sleazy sales where they don't tell you the discounted price of a game until you enter your credit card number. Had to say goodbye forever after they started doing that nonsense. You shouldn't trust a site that engages in such skeevy behavior, especially when there's so many other good storefronts to buy from.
Times purchased from: 7 Pro:
Can't pay from PayPal. It was a deal breaker for me.
Rejected my PayPal. Twice. Don't bother.
Got duplicate productkey avoid this store, on trustpilot the reviews are bad too
Very smooth experience, I got my Steam key within a few minutes (easily paid through Visa)
Interesting and admirable price decision concept and reliable vendor. I really wish they really take of as a store! Recommended.
LBO has an amazing concept and puts the power into its buyers. You are able to name your maximum price you're willing to pay on a specific game and see if that price gets accepted or not. No worries if your price doesn't get accepted as you'll be given a price that everyone else is paying at that time. At times, you might even get the lowest price ever on a game. I have purchased a game before and got the key right away. Legit seller and great prices!
Paid for an Alan Wake Steam code. Waited for hours, didn't receive anything. Noticed order was put "on hold", so I sent an e-mail asking for a refund. No response and I had to get my refund via PayPal.
Their anti-DRM stance is admirable, but their Linux support has been lacking lately. Developers seem to unfortunately treat them as an afterthought when it comes to providing game updates.
Good prices, no issues thus far.
Maybe the most consumer- and developer-friendly store out there.
Your best bet when it comes to Linux games. Valve actively improves Linux for gaming in various ways.
Positives: They are the only retailer for several Steam games outside Steam. They have a wallet system where each purchase can give you back a very small amount in returns (or you can spend it on charities). They support charities, and you can select where the money goes. Their gifting system is probably the best on the market. A gigantic selection of DRM-free titles, probably the biggest one after GOG. Assuming you are willing to pay their monthly lootbox-ish bundle, the store prices can be the best on the market.
Negatives: Ridiculously US-focused, they often act like if they honestly believe the United States is the only country in existence. (Despite supporting EUR and GPB payments.) Their support is notoriously prone to accuse anyone who ever gifted a game by sending the key instead of a gift link as being "grey market sellers" and just refuse helping in any problem. Their monthly bundle marketing strategies are borderline invasive and often come off as desperate. As a result, their store still feels like some afterthought and being neglected in the main page, despite running numerous and decent sales, rivalling the old Steam daily/weekly deals.
Positives: They have GBP prices for everyone, meaning they are often the cheapest store for those who do not have access to a really low-priced Steam region. Their selection is acceptable, especially when it comes to newer titles. Their support is fast and responsive, even when asking questions at the individual store pages of the games.
Negatives: Not much. They could probably have more games to offer, but so do most any ITAD-featured stores. Also, despite being cheap, some games seem to have a natural price markup for compensation, so they tend to be among the less lucrative choices on games that are not on sale.
Positives: They stock a ton of different games for many platforms, including a good handful of DRM-free oldies and casual ones. They often have the historical best prices on several indie and lower-priced games. They have a loyalty bonus program in the form of coins awarded after purchases, and these coins can be used as a payment (but not as a partial payment like at similar sites with similar programs). For the past few years, they have been proven reliable and their support improved quite a bit.
Negatives: GamersGate had a shaky history at some point of regularly running out of keys or issuing duplicate ones, and their support and reaction was dreadful. Every account is limited to purchase two copies of the same game maximum; while they have a rather user-friendly gift system, it only works when someone opens an account at them. Their site can have rendering bugs. They still have old DRM methods for some games, which may render them unplayable on Win7 and up. They use their own custom installer software for most non-Steam/origin/UPlay games, and it can randomly decide to simply not work on certain systems with certain games.
Positives: They are the only store right now with a firm DRM-free policy, even when it comes to brand new games. Their selection is smaller than many other store's, but they try to keep a selected high-grade stock of newer games plus as many oldies as possible. They try to ensure that all games—including DOS era ones—run on modern systems (although some may have not been updated to run on Win8/10). For those who pay in non-USD currency, they try to compensate for price differences with a site wallet bonus (do not expect too much though). They try to listen to the community when possible. They often run a promotional stunt where people can get a free GOG copy of some selected Steam games they already have. Many older games come with free extras (art book, soundtrack, wallpapers, and so on).
Negatives: Their client is still shaky after all this time, its UI is not really space-efficient. Patching games hosted at GOG are notoriously difficult and some developers just do not bother with it. Their achievement system is lagging behind all other platforms (although those who hate achievements will love it). Their prices are not too competitive; a side-effect of being DRM-free.