Ordered a game from them, purchase process was difficult and full of extra steps to give the illusion of security. Most noteably, a phone verification step that will accept any phone number you throw at it except, apparently my personal Tmobile number apparently. I ended up trying the number of a friend who lived in an entirely different state and, it amazingly worked fine, what kind of security is this? I had difficulties and voiced my discontent when invited to review my experience later via email. After leaving a 2-star review, was repeatedly called a liar by dlgamer support, was threatened and had them demanding that I remove my negative review. My review was also reported for 'inappropriate language' by DLGamer even though none was present in an attempt to censor it, taking advantage of the review sites reporting process that would hide the review until someone at the review site had a chance to look at it. Was also informed that my order had been cancelled without my consent. Would recommend paying extra at absolutely any other store, DLGamer may be cheap and most orders will go through fine but, god help you if anything goes wrong or if you leave a negative review.