Review #855

Wish I read the reviews for this site before buying. Tried to purchase Borderlands 3 only for the order to be put "on hold". Sent 2 emails to support and received zero responses and also sent a message through Facebook messenger to the Dreamgame Facebook page and no response, despite being well within their "office hours". They even made a Facebook post 2 hours before I sent the private message, so I knew someone was present. Also they say they have live support, but its nowhere to be found on the site. Honestly the site gave me several red flags that I wish I'd paid attention to. For one, they don't accept Paypal citing "security issues" as their reason. Two, I couldn't add a game to my cart until I used Microsoft Edge or created an account. After I created an account I was able to add games to the cart. But ultimately the strangest thing is that if you add an item to your cart and advance to the payment screen and then cancel out of the payment screen then your account will reflect the "purchase" as being "on hold" even if you didn't actually enter any payment information. You even get an order number. So I can't imagine support being all that useful if you end up getting order numbers for things you didn't even purchase. I wouldn't say that Dreamgame are a scam, but the site was definitely designed by amateurs. It's a glitchy and buggy mess and I wouldn't recommend it to anyone. The headache is just not worth how much you MIGHT save.
  • 6 years ago
  • -CrimsoN-
  • US