Placed the order, made the payment, got (several) mails with confirmations, and even one mail with instructions on how to get my key: 1) Click on My Account -> My orders 2) Find your order and click View Order 3) Once the order page has loaded Click to Reveal Code. But when I did that, it didn't say reveal code (or show a link), but in stead they wanted my phone number to "send" me the keys (or confirmation or whatever the reason may be). Feels like a scamming site. Update: After several (very upset) mails, they told me they would allow to bypass the step. I got my keys and can now finally play my games. Not sure if I will ever use them again. Note: Uplay does list them as legit on their site. Edit: The send me their apologies and a 20% discount, which off-course I had to test. Same story, but support fixed it in LESS THAN A MINUTE. They did earn their thumbs up !