First purchase on this website I took Dying Light Enhanced Edition for 11.25€ which I paid with PayPal balance However, I did not received the game instantly and it was put on hold until manual review by their staff I do no not really see what they have to check on my side (this is PayPal, not some potentially stolen credit card) Also the message said it is an exceptional process which do not occur often. Yet I already saw many bad review about this problem They also stated that the manual check will be done within 24 hours Will see what happens and update my review if it is not the case (unfortunately, do not expect a green thumb from me; it will either stay yellow or turn red if the check takes longer that announced) >Your order has been selected for manual review. >Manual review might take up to a 24 hours (generally happens quicker). > > >This is an additional step of protection that allows us to provide the safest services to both the players and the publishers of the games. > > >Manual reviews are a rare exception for purchases in our shop. > > >You can cancel the order, if you are not prepared to wait. Please, note, that the refund procedure may take up to several days. >Also, please, note, that cancelling and creating a new order for the same product won't help you to bypass the manual review process. > > >We apologize for the delay, and hope for your understanding. Edit : order confirmed after 3 hours. The key was not super apparent to find but it is ok